InteractiveTel: Call Recording Systems That Make Sense

In the past, call recording systems were limited to big companies who could afford enormous call centers and huge quality management departments. Luckily, technology-and the costs involved-have changed. With Interactive Tel’s range of telephony options, you can take advantage of the best reasons to record calls, and all for an affordable price. Consider these benefits […]

Conversions Tied To Rapid Response

  Many companies rely on their websites now for lead generation, with a research study out of Harvard Business School reporting that investment in online marketing has moved from 12.5 billion dollars spent in 2005 to 22.7 billion as of 2009-and those numbers have grown exponentially since. However, the same study also reported that most businesses […]

Social Media And Customer Experience

Social media may prove more useful for the auto industry than simply providing an interactive marketing opportunity. According to researchers at Virginia Tech’s Pamplin College of Business, social media postings can also be a great way to boost vehicle quality management by monitoring the feedback, personal experiences and reviews  posted by consumers on forums, discussion […]

Do you have telephony integration?

Do you have total telephony integration with your current CRM? With Interactive Tel, you don’t have to shackle your sales team to the computer to track endless data and customer call information. We do it all for you. With an intuitive dialer, measured up dialing time versus time between calls, as well as screen pops […]

Know where you sales are coming fro

Imagine knowing exactly which regions your marketing efforts are reaching…and where they’re not. With InteractiveTel, that’s not just a dream. Create  different tracking numbers so you can know just where most of your sales calls are coming from. With a simple cost-per-call metric, you can figure out just how successful a particular advertising campaign is […]